Report on the Activity of the Hoteliers Association of Uzbekistan for 2022
Our country is actively developing the tourism sector and creating conditions for the growth rate of the sector.

According to statistics, as of November 2022, the country has 4,879 accommodation facilities, of which guest houses and hostels - 3,384, hotels - 939 recreation areas, which have received certificates - 66. Number of rooms in the Republic - 33 820, places - 68 692;

There are 352 registered hotels in Tashkent with 12 562 rooms and 24 771 seats;

140 hotels were registered in Samarkand, hotel room capacity - 3 562, hotel beds - 7 319;

In Bukhara there are 186 hotels with 4,038 rooms and 8,369 seats;

In 2022, the country welcomed 4,700,000 tourists. In 2023 the forecast is 7,000,000 foreign tourists and 12,000 citizens of Uzbekistan.

The year 2022 was quite productive for the Hoteliers Association. Every year the organization gains momentum and sets new goals for the development of the hotel sector in Uzbekistan.

Currently there are more than 100 organizations that are members of the Association.

What we accomplished in 2022

March 30-32, 2022 the fourth Hotel Business Forum was held, which was attended by over 500 visitors, industry experts and international organizations.

The First High Level National Hospitality Awards of Uzbekistan was held.

Conducting practical trainings on "Sanitary-hygienic norms in hospitality sphere in Uzbekistan" in Fergana valley within the framework of GIZ Uzbekistan project

Conducting practical trainings on "Safe Housekeeping" for guest houses in Fergana Valley within the framework of GIZ Uzbekistan Project

Organization of practical seminar on all star category hotels in Tashkent for the teachers of tourism colleges in Tashkent, Andijan, Margilan, Khorezm and the Republic of Karakalpakstan.

Cooperation with VET4 UZ (Swiss project HELVETAS "Triangular evaluation of the quality of vocational education" and project - survey of employers (hotels in Uzbekistan) with a published report to promote the project.

Trainings for executives and managers of hotels

Trainings for line personnel of Housekeeping, F&B, Front Office departments.

Work with service providers for hotels in regions

Cooperation with international brands and organization of conferences and meetings with zoom for potential investors

Organization of a conference call for travel agents, hoteliers and representatives of government agencies to discuss current issues

13 memorandums of cooperation were signed.

Association of Hoteliers of Uzbekistan in cooperation with international organizations, has trained more than 500 people in Cleaning, Catering and Reception as well as in Hygiene and Safety in guest houses, also training for management was organized.

Fire extinguishers and information signs were given free of charge to guest houses in the Ferghana Valley as part of the GIZ "Safe Guest House" project.

In addition, at the initiative of the Hoteliers Association of Uzbekistan a lot of work is being done to develop unified state standards and classification according to a point system for accommodation facilities in Uzbekistan.

The plans for 2023

Continuation of cooperation with international organizations GIZ, VET4UZ, UNWTO, USAID, BSW Training Center Saxon Economics

We are planning to hold Hotel Business Forum 2022 on March 1-2, 2023, where the main topic will be "Trends of hospitality: from services collaboration to IT solutions. Hotels in Uzbekistan. Projects and buildings."

On March 2, 2023 Second National Hospitality Award of Uzbekistan will be held

In December 2023 - Annual Partners Breakfast of Hoteliers Association of Uzbekistan

Participation in the exhibition at ATB Berlin

Study tour to Switzerland for private sector representatives to exchange experience in the framework of VET4UZ project

Professional trainings for management. Main subjects:

List of training subjects for 2023:

HR - work with personnel, motivation and standards of adaptation of the employee in the workplace

Green economy in development of hospitality sphere: world experience;

F&B calculations, standards

Training of cooks for banquet and coffee-break service - standards and expenses

Marketing plan

Sales plan

Finance and international accounting

Spa promotion, tools for work

Foreign language training for business correspondence and communication

International hotel brands are just beginning to enter the market of hotel services in the historical regions of the Republic, especially in Samarkand and Bukhara.

In Tashkent (as of the end of 2022) the following international brands are operating in the hotel services sphere: Hilton - 3 hotels, Wyndham - 2, Wyndham hotel in Bukhara is being launched, Radisson -1 , Lotte - 1, Marriot -1 , ATECA Hotel-1, Accor - 1, Reikartz - 9.

In 2022 Reikartz became the largest local hotel chain in Uzbekistan, having launched nine hotels: Reikartz Payitaxt Andijan, Reikartz Bahor Bukhara, Reikartz Kokand, Reikartz Majestic Samarkand, Reikartz Registon Samarkand, Reikartz Amirun Tashkent, Reikartz Xon Tashkent, Reikartz Surxon Termez and Reikartz Urgench. A third hotel is also being prepared for the launch in the capital - Reikartz Razio Tashkent.

In 2022 the Accor company was also active: in December 2022 the Mercure hotel in Tashkent started receiving guests, and the hotel in Bukhara is preparing to receive guests, the Mercure hotel in Khiva has announced its opening in 2025.

The Silk Road Samarkand multipurpose tourist complex began its operations in September 2022 in Samarkand. The complex is located on an area of 260 hectares, and includes world-class hotels, extensive public spaces, boutique hotels with health centers of different directions, various dining and leisure facilities, as well as a large congress hall for international events.

The Intercontinental Hotel, part of the Trilliant complex, is completing the final work to launch and welcome guests in early 2023. This will be the first LEED GOLD certified project in Uzbekistan.

* LEED GOLD is a green building certification programme used around the world.

We would like to thank our partners: Hafele, HotelLine, Ecolab/ESS Horeca, Restomarket, Mattress World, TravelLine, HRS, Uzumfermer.

Thank you for your attention!

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Yunusabad district., Hushnavo street, 13
Zip code 100009, Uzbekistan, Tashkent

Telephone: +998 97 144 48 46, +998 97 144 48 47